Payment Policy

Thank you for shopping at Camille Garnier! We are dedicated to providing you with a secure and efficient shopping experience. Please review our Payment Policy for details on how we handle transactions.

Accepted Payment Methods

We offer the following payment options for your convenience:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Apple Pay).

Payment Process

  • Payment must be made before your order is processed and dispatched.
  • Upon successful payment, you will receive an order confirmation email with details of your purchase.
  • If your payment fails, you will be notified, and the order will remain unprocessed until successful payment is received.

Currency

  • All transactions are conducted in GBP (British Pounds). If using a different currency, your payment provider will handle the conversion.

Taxes and Fees

  • The prices on our website are inclusive of all applicable taxes (VAT) as mandated by law. There are no hidden charges at checkout.

Payment Security

  • We employ SSL encryption to protect your payment information during the transaction process.
  • We do not retain sensitive payment details. All transactions are securely managed by our trusted payment processors.

Issues with Payment

  • If you experience issues with your payment being declined or during checkout, please verify your payment details or contact your payment provider for further assistance.
  • For support with payment difficulties, please contact us at info@camillegarnier.uk, and we will help you promptly.

Payment Confirmation and Order Shipping

  • Following payment confirmation, you will receive an order confirmation email.
  • You will also get a shipping confirmation email with tracking details (if available) after your order is dispatched.

Refunds

  • Refunds, where applicable, will be processed back to your original method of payment.
  • Allow 4-7 business days for the refund to appear in your account, depending on your payment provider’s processing times.

Thank you for choosing Camille Garnier. We appreciate your business and are committed to making your shopping experience as seamless and secure as possible.